Privacy Policy

JSB Automation ("we", "us", "our") operates jsbautomation.in. This Privacy Policy explains what information we collect when you use our website, how we use it, and the choices you have.

1. Information We Collect

We may collect the following information when you interact with our website:

• Contact details you submit through our enquiry form, quote request or WhatsApp chat — name, company name, phone number, email address and requirement details.
• Basic technical information such as browser type, device type and pages visited, collected automatically for site analytics and performance.
• Any information you choose to share when contacting us by phone, email or WhatsApp.

2. How We Use Your Information

Information you share with us is used to:

• Respond to your product enquiries and quote requests.
• Provide pre-sales technical guidance and after-sales support.
• Process orders, coordinate delivery and issue invoices.
• Improve our website, products and customer service.

We do not sell or rent your personal information to third parties.

3. Third-Party Services

Our website uses third-party services including Google Maps (for location display), YouTube (for embedded product videos), and WhatsApp Business (for direct customer communication). These services may collect information in accordance with their own privacy policies when you interact with them on our site.

4. Cookies

Our website may use basic cookies and browser local storage to remember your preferences and improve your browsing experience. You can disable cookies through your browser settings; this may affect some site functionality.

5. Data Security

We take reasonable technical and organizational measures to protect the information you share with us from unauthorized access, alteration or disclosure. However, no method of transmission over the internet is completely secure.

6. Your Rights

You may contact us at any time to request access to, correction of, or deletion of your personal information held by us, subject to our legitimate business and legal record-keeping requirements.

7. Changes To This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

8. Contact Us

For questions about this Privacy Policy or how we handle your information, contact us at sales@jsbautomation.com or call +91 7800062201.